STUDENT HELP

Student Help

ZOOM HOW-TO

Download the latest Zoom software click here
Joining Zoom as a Student
  • Join early to test your microphone and camera before the course starts.
  • It is recommended to participate in the course using a computer and not a mobile device .
  • If you do use a mobile device, you will have to download the Zoom app before joining.
  • Follow the link that was sent to you to access the course.
  • Join the class using both audio and video.
Best Practices While using Zoom
  • Join early to test your microphone and camera before the course starts.
  • Mute your audio when you are not talking.
  • Turn off your camera if you step away from your computer.
  • Make sure you have good internet connection. Use speedtest.net to check your connection.
  • Set up your work space in a quiet room.
  • Make sure your screen name matches the name you registered with.
  • Use multiple monitors if screen sharing.
  • Be prepared to take notes.
  • Always be respectful.
Turn Off/On your Audio and Video
  • It is recommended to turn off your audio when you are not speaking.
  • Turn off your camera if you step away from your computer to avoid distractions to other class members.
Use Chat, Polls, and Non-Verbal Cues to Communicate
  • Use the chat within Zoom to engage with other students and your facilitator.
  • You can choose whether to message the facilitator or all participants.
  • Attach files within the chat.
  • Polls may be used as a testing option.
  • Use nonverbal cues to engage with your speaker. You can raise your hand, answer yes or no, and request the facilitator talk faster or slower.
  • Use reactions to give a thumbs up or applause. 
Interacting in a Breakout Room
  • A notification will show in the Zoom window, inviting you to join a breakout room.
  • You can chat with your group and attach files.
  • You can also use nonverbal cues to communicate with your group. 
  • The facilitator can be invited to your group to answer any questions.
Adjust your Audio and Video Settings
  • Test your audio and video settings before the class starts.
  • It is recommended to use a headset or direct audio connection to reduce background noise and interference.
  • It is recommended to set up your workspace in a quiet room to minimize distractions to other participants.
  • Set your video settings or chose an external camera.
  • Set virtual backgrounds and touch up your appearance.
Test your Internet Speed Before Using Zoom
  • Use speedtest.net to test your internet connection before joining the Zoom meeting.
  • The upload and download Mbps should be a minimum of three to ensure a steady connection.
  • It is recommended to join the internet from your home, as public Wi-Fi can be unreliable.
Switch from Gallery to Speaker View
  • Gallery view will show all the participants on the screen at once.
  • Speaker view switches between the current active speakers on the screen.
  • Hide non-video participants from your gallery view.
  • Pin a video if you want to focus your video feed on one participant. 
Screen Sharing on Zoom
  • Engage your audience by sharing materials, websites, or videos with them.
  • Screen sharing can be used with any programs and to show videos.
If you need help with the Edge program, contact training@mitacs.ca
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